Pastoral Care + Chaplaincy Services

Chaplains provide support to patients and families during their hospital stay.

Our chaplains are available for all faiths including those with no religious affiliation and, by request, they can facilitate visits by clergy of all denominations.

They can be reached seven days a week and provide support for all patients and family members. They can assist with:

  • emotional distress
  • receiving a new diagnosis
  • a patient who is anxious about a medical procedure
  • those in need of support of prayer, scripture, sacraments or other healing rituals
  • those who need help in identifying resources of faith
  • a patient exploring life’s meaning as a result of a health crisis
  • those who need support in a decision-making situation
  • those who need support and comfort at the end of life and at time of death

For more information, please call us at 781.979.3010.

Eucharistic ministers

Eucharistic ministers from local Catholic parishes offer prayer and Eucharist to Catholic patients every day (except Saturday). For sacramental emergencies, there is an on-call priest.

Chapel + meditation room

We offer a chapel at MelroseWakefield Hospital and a meditation room at Lawrence Memorial Hospital. They are open 24 hours a day for prayer and quiet reflection.
Pastoral support for patients and family.

Patients + Visitors

Our patients, our neighbors


Whether for a quick appointment or a longer stay, we value and respect our patients and their families and friends. Thank you for respecting that all our facilities and campuses are tobacco-free.

 
Our goal is to deliver the best possible care to every patient entering our hospitals and offices.

Financial Counseling

Financial counselors are available to help you navigate and understand your financial options.


Financial Assistance Policy

We work with individuals with limited incomes and resources to find available options to cover the cost of their care.

The following documents will help explain and assist you in navigating our financial assistance process.

Our complete financial assistance policy and “plain language” summary are available in 8 languages. If you require a document or assistance in a language not listed, interpreter services support is available and will be provided at no cost.
Explaining & Navigating our Financial Assistance Process

Commitment to Quality

Patient safety and quality care are our number one priority.

We are your family’s trusted health provider. We take our quality rankings very seriously and constantly monitor our results and use them as a guide for how we can improve services. We are focused on promoting and maintaining an integrated culture of safety to provide the highest quality care to the patients we serve.

We are proud that our performance meets or exceeds other hospitals in Massachusetts and the nation in several core measures. We continuously work to make improvements and to achieve quality excellence.
Providing the highest quality care to our patients.
Announcements
Lowell General Ball Raises $56K for Growing Food Access Program
March 13, 2023
Dwelling House of Hope helps thousands of families with food, education and other resources.