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How to get started

Although every patient is different, early referrals to hospice are most beneficial to the patient and family. Early referrals to Care at Home can allow the patient and family to focus on the time they have together. Don't hesitate to reach out – we're always happy to help!

By phone

Contact our Referral Department at 978.552.4444 or 800.333.4799. Our referral services are available 24/7 (any time and any day of the week) to make sure everyone gets the prompt attention they deserve. 

Submit a form

You can download a referral form and submit it via fax it to our Referral Department at 978.552.4401. We will get the ball rolling and call you with next steps.

Care at Home provides top-quality home health and hospice care services. With our not-for-profit agencies working together, we offer a unique and comprehensive continuum of care that is dedicated to delivering compassionate care.
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Tulip award

The TULIP Award Committee selects one honoree every other month who exemplifies the following characteristics of the TULIP Award:

  • Goes above and beyond the call of duty to provide the best patient care
  • Compassionate, empathic, kind and professional
  • Promotes teamwork
  • Strives to be a role model for peers
  • Exemplifies our Standards of Performance, Mission and Vision

Each TULIP Award honoree receives a pin, certificate and copy of their nomination. The honoree’s unit receives a banner to display this award.

Tufts Medicine Lowell General Hospital created the TULIP Award to recognize our extraordinary nursing assistants and technicians who help provide exceptional care to our patients in inpatient and outpatient settings.

Nursing care you can trust

Whether you're having a baby, going through surgery or dealing with a long-term health issue, our nurses are by your side to help. We've got a team of dedicated professionals who work across different areas of the hospital to provide evidence-based care that's all about you and your family. Plus, we know that healthcare doesn't stop when you leave the hospital. That's why our nurses will be there to help you manage your medications, give you health tips and make sure you're doing well at home. We're your partners in health, and we're here to help you succeed.

We will support and advocate for you while you receive hospice, get a physical, stay in the hospital or feel lousy.

Our nurses are at the top of their profession, bringing you and your loved ones the highest level of care. When you receive care in our community hospitals, your home, hospice or our academic medical center, you can be sure that your Tufts Medicine nursing team will treat you with compassion and respect.
Our mission, vision and values are our guiding light. Together, we bring them to life with our care, our actions, our learning and our commitment to excellence.

Urgent Care for your immediate needs

Urgent Care in Medford is open 365 days, evenings, weekends, and holidays and care for patients of all ages from children to adults. It is staffed by the same highly skilled providers that treat patients at the MelroseWakefield Hospital Emergency Department

We are open 7 a.m.-11 p.m. and close patient registration at 10:30 p.m.

If you or a loved one is experiencing a life-threatening situation such as a traumatic accident, stroke or heart attack (including chest pain), please call 911 immediately. Don’t wait. Time matters!

 

From rashes to stitches to fractured bones, it’s good to know our urgent care providers deliver exactly what you need.
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Palcide Colas, RRT (Respiratory Therapist) and Gianna Faysal, Clinical Leader Nursing, treating sleep medicine patient with a CPAP at MelroseWakefield Hospital in the Med5 inpatient unit.
Tufts Medicine is on a journey to re-imagine healthcare, and it starts by looking at ourselves. We are on a mission to build an inclusive culture where all people can thrive by advancing diversity, cultural competence and eliminating structural racism to achieve health equity.
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