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The Power of Shared Experience: Honoring Veterans in Their Final Days

November 11, 2025
3 min read

Jeffrey Hennessey, a 76-year-old retired United States Air Force veteran, knows the value of connection. As a volunteer at Tufts Medicine Care at Home, Jeff spends his days visiting patients and their families, sharing stories, and offering companionship. His work is particularly meaningful when he connects with fellow veterans, forming bonds that transcend words.

Jeffrey Hennessey, veteran, United States Air Force

For Jeff, being among other veterans is comforting. They share experiences and memories that only they can understand, forging a deep and meaningful relationship. "I enjoy the company of fellow warriors," Jeff said. "We talk about things that we don't talk about with people who haven't served in the military." This connection is especially crucial for patients nearing the end of life, who often find comfort in sharing their stories with someone who understands their background.

Care at Home's hospice and palliative care services, including High Pointe House in Haverhill, MA, provide a nurturing environment for patients and their families. Jeff began volunteering at High Pointe House by working in the kitchen, but soon found himself drawn to the patients' rooms, engaging in conversations that brought joy to both parties.

“Hospice care plays a vital role in honoring the dignity of those nearing the end of life. It offers not only medical support but also emotional and spiritual comfort, helping patients and their loved ones navigate this profound transition with compassion and grace,” said  Eric Redard, Director of Supportive Care. “The presence of volunteers like Jeff adds a deeply human touch, reminding us that even in our final days, connection and kindness matter most.”

"Sometimes it doesn't even take a direct mention, but just a knowing glance or I just walk in and chat or sit with them," Jeff shared. These moments allow patients to share stories and experiences, often revealing aspects of their military service that they had never discussed with their loved ones. Caregivers also benefit from Jeff's presence, gaining a much-needed respite to take a walk, exercise​ or attend to personal matters.

Veterans Day is a very important time for many Care at Home patients. "Many are looking for someone to talk to at end of life," Eric noted. "For a veteran to be able to share moments of their past with someone like Jeff who understands those moments is an important thing."

Care at Home's participation in the We Honor Veterans program, a collaboration between the National Hospice and Palliative Care Organization and the Department of Veterans Affairs, underscores its commitment to providing comfort and support to veterans in their final days.

As Jeff prepares for his appointment later today, he's reminded about how much he has learned through his years of volunteering. "You spend your life learning how to live, but after 25 years of doing this, I’ve learned how to approach dying." With humility, Jeff says, "I'm not a remarkable person, but through volunteering I get to hang out with lots of remarkable people."

If you're inspired by Jeffrey's story and want to support Care at Home's mission, you can donate online or explore volunteer opportunities by visiting Give to Care at Home. Together, we can continue to provide exceptional care to those who have served our country, ensuring they receive the hero's welcome they deserve in their final days.

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