Skip to main content

The Power of Shared Experience: Honoring Veterans in Their Final Days

November 11, 2025

Jeffrey Hennessey, a 76-year-old retired United States Air Force veteran, knows the value of connection. As a volunteer at Tufts Medicine Care at Home, Jeff spends his days visiting patients and their families, sharing stories, and offering companionship. His work is particularly meaningful when he connects with fellow veterans, forming bonds that transcend words.

Jeffrey Hennessey, veteran, United States Air Force

For Jeff, being among other veterans is comforting. They share experiences and memories that only they can understand, forging a deep and meaningful relationship. "I enjoy the company of fellow warriors," Jeff said. "We talk about things that we don't talk about with people who haven't served in the military." This connection is especially crucial for patients nearing the end of life, who often find comfort in sharing their stories with someone who understands their background.

Care at Home's hospice and palliative care services, including High Pointe House in Haverhill, MA, provide a nurturing environment for patients and their families. Jeff began volunteering at High Pointe House by working in the kitchen, but soon found himself drawn to the patients' rooms, engaging in conversations that brought joy to both parties.

“Hospice care plays a vital role in honoring the dignity of those nearing the end of life. It offers not only medical support but also emotional and spiritual comfort, helping patients and their loved ones navigate this profound transition with compassion and grace,” said  Eric Redard, Director of Supportive Care. “The presence of volunteers like Jeff adds a deeply human touch, reminding us that even in our final days, connection and kindness matter most.”

"Sometimes it doesn't even take a direct mention, but just a knowing glance or I just walk in and chat or sit with them," Jeff shared. These moments allow patients to share stories and experiences, often revealing aspects of their military service that they had never discussed with their loved ones. Caregivers also benefit from Jeff's presence, gaining a much-needed respite to take a walk, exercise​ or attend to personal matters.

Veterans Day is a very important time for many Care at Home patients. "Many are looking for someone to talk to at end of life," Eric noted. "For a veteran to be able to share moments of their past with someone like Jeff who understands those moments is an important thing."

Care at Home's participation in the We Honor Veterans program, a collaboration between the National Hospice and Palliative Care Organization and the Department of Veterans Affairs, underscores its commitment to providing comfort and support to veterans in their final days.

As Jeff prepares for his appointment later today, he's reminded about how much he has learned through his years of volunteering. "You spend your life learning how to live, but after 25 years of doing this, I’ve learned how to approach dying." With humility, Jeff says, "I'm not a remarkable person, but through volunteering I get to hang out with lots of remarkable people."

If you're inspired by Jeffrey's story and want to support Care at Home's mission, you can donate online or explore volunteer opportunities by visiting Give to Care at Home. Together, we can continue to provide exceptional care to those who have served our country, ensuring they receive the hero's welcome they deserve in their final days.

Dunkin' trip
Articles
Everyday Moments, Extraordinary Impact: How One Gift Changed Care for Patients with Dementia
November 25, 2025
A generous donation from John and Linda Carson enables patients to safely leave their unit and be part of the Lowell General community.
Diane Connolly-Zaniboni with her family
Articles
Driving Discovery: How a License Plate Fuels Breakthrough Breast Cancer Research
October 30, 2025
The story behind Massachusetts’ ‘Cure Breast Cancer’ license plate: How the Diane Connolly-Zaniboni Fund has supported nearly 20 years of cutting-edge breast cancer research at Tufts Medical Center.
Susan and Mark Dionne
Articles
Scaling Up Care: Generous Donation Helps Heart Failure Patients Monitor Their Health at Home
October 29, 2025
Longtime Chelmsford residents Susan and Mark Dionne have always turned to Lowell General Hospital for care, drawn to its community feel and patient-first philosophy. Over a decade ago, their connection deepened—Mark joined the Lowell General Hospital Board of Governors and Susan became active in the Auxiliary. As they got to know the staff and clinicians, Lowell General’s compassionate, patient-centered care left a lasting impression.

Be among the first to know

Enjoy the latest health updates from Tufts Medicine by signing up for our e-newsletter today.

Jump back to top