Characteristics
Domains assessed:
Organizational Health Literacy
Specific context:
Organizational Health Literacy
Cost:
Contact author for cost
Psychometrics
Number of items:
160
Language of validated version:
German
Main article reference
Corresponding author
Christina Dietscher
Description
Self-assessment tool for quality managers to determine the health literacy strengths and weaknesses of their health care organization.
Year Measure first Published: 2016
Additional Articles:
About This Measure
About the Validation of this Measure
Country where validated:
Austria
Additional Notes:
Consists of 9 standards, 22 standards, and 160 indicators. The 9 standards include: (1) Establish management policy and organisational stuctures for health literacy, (2) Develop materials and services in participation with relevant stakeholders, (3) Qualify staff for health-literate communication with patients, (4) Provide a supportive environment - health-literate navigation and access, (5) Apply health literacy principles in routine communication with patients, (6) Improve the health literacy of patients and their entourage, (7) Improve the health literacy of staff, (8) Contribute to health literacy in the region, (9) Share experiences and be a role model
