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International Self-Assessment Tool for Organizational Health Literacy in Primary Health Care Services

Characteristics

Domains assessed: Organizational Health Literacy
Specific context: Organizational Health Literacy
Cost: Free

Psychometrics

Number of items: 70
Language of validated version: German

Main article reference

M-POHL Working Group on Organizational Health Literacy in Primary Care Services (2024). International Self-Assessment Tool for Organizational Health Literacy in Primary Health Care Services (OHL-PHC). M-POHL. Vienna.

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Corresponding author

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Diane Levin-Zamir
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Description

Assesses organizational health literacy of primary care services to identify current status and influence the implementation of interventions. Adapted from the OHL-Hos and OHL Self-AsseT tools.

Year Measure first Published: 2024

Additional Articles:

About This Measure

Scoring categories: Indicators rated on degree of fulfillment: Fulfilled to a very large extent (76-100%) Fulfilled to a large extent (51-75%) Fulfilled to some extent (26-50%) Fulfilled to a small extent/not fulfilled (0-25%) N/A For calculation, 3 = Fulfilled to a very large extent (76-100%), 2 = Fulfilled to a large extent (51-75%), 1 = Fulfilled to some extent (26-50%), 0 = Fulfilled to a small extent/not fulfilled (0-25%), N/A = indicator is not applicable - indicator should be treated as missing variable

About the Validation of this Measure

Additional Notes: Organized into 7 standards and 15 sub-standards. The standards are as follows: (1) Provide easy access to primary care service and facilitate navigation, (2) Communicating in clear and easy to understand language, (3) Promoting health literacy of users, (4) Promoting health literacy of staff members, (5) Incorporating health literacy into the management and organizational structure, (6) Promoting further activities of the organization regarding health literacy, (7) Promoting digital health literacy Intended use involves individual assessment by 5-10 team members followed by joint assessment in a team meeting. Also provide a process of self-assessment outline (adapted from OHL-Hos) and a template for action plan based on self-assessment results. The link to a fact sheet about OHL-PHC can be found below:
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