Characteristics
Domains assessed:
Conceptual Knowledge
Specific context:
General
Validation sample population age:
Adults: 18 to 64 years, Older Adults: 65+ years
Modes of administration in validation study
:
Mailed survey, Paper and pencil
Cost:
Contact author for cost
Psychometrics
Number of items:
10
Language of validated version:
German
Main article reference
Corresponding author
Christoph Kowalski
Description
Assesses how well organizations help patients navigate and use the information and services they provide.
Year Measure first Published: 2015
Additional Articles:
About This Measure
Scoring categories:
The 10 items of the HLHO-10 contribute to a total measure of the concept, Health Literate Healthcare Organization
About the Validation of this Measure
Country where validated:
Germany
Reliability (Cronbach Alpha):
0.89
Reliability notes:
Satisfactory internal reliability - Item-total correlations of the 10 items were between 0.44 and 0.83
Additional Notes:
Consists of 10 questions, each answered on a seven-point Likert scale 1 = "absolutely not," 7 = "to a very large extent" Domain - Organizational Health Literacy Specific Contexts - made for General, but validated in German breast care center hospitals Validation Sample - Representatives from 51 hospitals completed the key-informant survey - 1,224 patient responses included in the patient-survey
