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The Health Literacy Environment of Hospitals and Health Centers

Characteristics

Domains assessed: Organizational Health Literacy
Specific context: Organizational Health Literacy
Modes of administration in validation study : Paper and pencil
Cost: Free

Psychometrics

Number of items: 110
Language of validated version: English

Main article reference

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Corresponding author

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Description

Tool used to assess the health literacy environment of healthcare organizations, helping to identify strengths and potential barriers to fostering health literacy.

Year Measure first Published: 2006

About This Measure

Scoring categories: Add up scores for all 5 sections. If overall score range is 0-100, next steps would be to "Begin a focused initiative to eliminate literacy-related barriers." If overall score range is 101-200, next steps would be to "Augment efforts to eliminate literacy-related barriers." If overall score range is 201-300, next steps would be to "Continue to monitor and eliminate literacy-related barriers."

About the Validation of this Measure

Additional Notes: Sections of assessment include Navigation, Print communication, Oral exchange, Technology, and Policies & Protocols. Each item is rated on a 1-3 scale. The guide also provides resources for developing an action plan, background information about health literacy, examples of organizations that have taken action to improve their health literacy, and a variety of needs assessment tools.
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