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Consumers Assessment of Health Providers and Systems Item Set for Addressing Health Literacy

Characteristics

Domains assessed: Organizational Health Literacy
Specific context: Arthritis, Organizational Health Literacy
Validation sample population age: Adults: 18 to 64 years, Older Adults: 65+ years
Modes of administration in validation study : Mailed survey, Phone-based

Psychometrics

Number of items: 30
Sample size in validation study: 601
Language of validated version: English

Main article reference

Link to article

Corresponding author

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Beverly Weidmer
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Description

Serves as a quality improvement tool, and an assessment of how effectively providers have communicated with patients.

Year Measure first Published: 2016

About This Measure

About the Validation of this Measure

Country where validated: United States of America
Content validity: Steps to develop items included conducting an environmental scan to identify relevant content and survey measures, publishing a Call for Measures in the Federal Register, and consulting stakeholders/health literacy experts.
Reliability notes: Internal consistency reliability for Communication to Improve Health Literacy composite was 0.89. Internal consistency reliability for the Communication about Medicines composite was 0.71. Internal consistency reliability for 5-item subset of Communication to Improve Health Literacy composite was 0.79.
Additional Notes: Composites scored by transforming items into 0-100 range and then average the items that make up each composite.
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