Bickmore TW, Ólafsson S, O'Leary TK. Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment J Med Internet Res 2021;23(11):e30704. 

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Holland N. A Historical Overview of Language Access in Dentistry: The Impact of Language Access Protections on Oral Health Care Journal of the California Dental Association. 2021; 49(12):749-757). 

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Kurtz-Rossi S, Okonkwo IA, Chen Y, Duenas N, Bilodeau T, Rushforth A, and Klein A. Development of a new tool for writing research key information in plain language. HLRP, 2024:8(1):e29-e37. 

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Paasche-Orlow, MK, Parker RM, Gazmararian JA, Nielsen-Bohlman LT, and Rudd RR. The Prevalence of Limited Health Literacy. J Gen Intern Med, 2005;(20):175-184.

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Paasche-Orlow MK. Health Communication: Not just Autonomy, Also Justice. The American Journal of Bioethics. 2017;17(11):49. 

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Paasche-Orlow MK, Schillinger D, Weiss BD, Bickmore T, Cabral H, Chang P, Bailey SC, Dewalt DA, Fernandez A, Fransen M, Leung A, McCaffery K, Meade CD, McCormack LA, Protheroe J, Parker R, Rothman R, Rubin D, Rudd R, Sørensen K, Von Wagner C, Wolf MS, Yin HS, Ownby RL. Health Literacy and Power. Health Lit Res Pract. 2018;15;2(3):e132-e133. 

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Quintiliani LM, Kamaka M, Henault L, Antonio MCK, Sentell T, Spencer K, Akaka G, Honda LK, Hanakeawe D, Dillard A, Kekauoha BP, Davis AD, Seitz R, Cabral HJ, Volandes A, Mala Mau MKL, Paasche-Orlow MK. I kua na'u "Let me carry out your last wishes" Clinical trial protocol to promote advance care planning among native Hawaiian populations. Contemporary Clinical Trials, 2023 135:107365. 

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Volandes AE, Zupanc SN, Lakin JR, Cabral HJ, Burns EA, Carney MT, Lopez S, Itty J, Emmert K, Martin NJ, Cole T, Dobie A, Cucinotta T, Joel M, Caruso LB, Henault L, Dugas JN, Astone K, Winter M, Wang N, Davis AD, Garde C, Rodriguez PM, El-Jawahri A, Moseley ET, Das S, Sciacca K, Ramirez AM, Gromova V, Lambert S, Sanghani S, Lindvall C, Paasche-Orlow MK. Video Intervention and Goals-of-Care Documentation in Hospitalized Older Adults: The VIDEO-PCE Randomized Clinical Trial. JAMA Network Open. 2023 Sep 5;6(9):e2332556. 

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Improving Medical Decision Making for Older Patients with End State Renal Disease

Description
It is imperative to develop scalable and effective approaches to supporting persons with advanced kidney disease and their family caregivers. By providing video education tools to better inform persons making decisions about medical care and offering evidence-based options for kidney care, there is an opportunity to improve quality of life throughout the care trajectory.

Principal Investigators

• Michael Paasche-Orlow, Tufts Medicine
• Angelo Volandes, Massachusetts General Hospital

Funding

• April 2020 – present
• National Institute on Aging
   

I Kua na’u “Let Me Carry Out Your Last Wishes” Advance Care Planning for Native Hawaiian Elders

Description
Despite the rapid expansion of advance care planning (ACP) services in the health care system, Native Hawaiians consistently have negligible rates of ACP and low use of palliative and hospice care services. To address these shortcomings, our multi-disciplinary community and research group has partnered together to create the I kua na'u "Let Me Carry Out Your Last Wishes" ACP video intervention.

Principal Investigators

• Michael Paasche-Orlow, Tufts Medical Center
• Marjorie K Leimomi Mala Mau, University of Hawaii at Manoa
• Angelo Volandes, Massachusetts General Hospital

Funding

• May 2020 – present
• National Institute of Nursing Research

Improving Patient Recorded Outcome (PRO) Interpretation at the Individual Level for Patients with Cancer using Conversational Agent and Data Visualization

Description
We will develop and evaluate an Embodied Conversational Agent – Patient-Reported Outcome (ECA-PRO) smartphone system that engages patients with interactive communication and empathy, while delivering standard PROs in a way that minimizes missing data and enables user- friendly visual sharing of results. The ECA-PRO system will create a strong foundation for PRO- based clinical decision-making. This novel system will be tested as a means to monitor symptoms and adverse events in patients with cancer receiving chemo- and/or radiation therapy, and to monitor medication adherence in patients taking oral medication for breast cancer.
 

Principal Investigators

• Michael Paasche-Orlow, Tufts Medical Center
• Timothy Bickmore, Northeastern University
• James William Griffith, University of Chicago

Funding

• March 2022 – present
• National Cancer Institute

Advancing Medical Illustration in Patient Education Materials: From Art to Science

Description
We will study different kinds of medical illustrations used in patient education materials to understand the impact these have on patient understanding and anxiety. We will also develop a conversational agent that can explain patient education documents to people, and evaluate different versions of the agent in an experiment to determine which version leads to the most learning.
 

Principal Investigators

• Timothy Bickmore, Northeastern University
• Michael Paasche-Orlow, Tufts Medicine

Funding

• September 2023 – present
• National Library of Medicine

A Mobile Relational Agent to Enhance Atrial Fibrillation Self-care

Description
Atrial fibrillation (AF) is a morbid condition with profound social and medical costs. The proposed research is relevant to public health by promoting self-care in individuals with AF. The project aims to improve patient- centered care in a vulnerable cohort of patients with AF as measured by quality of life, adherence to anticoagulation for stroke prevention and healthcare utilization.
 

Principal Investigators

• Jared Magnani, University of Pittsburgh
• Michael Paasche-Orlow, Tufts Medicine

Funding

• April 2020 – present
• National Heart Lung and Blood Institute

Conversational Agents to Improve HPV Vaccine Acceptance in Primary Care

Description 
Universal Human Papillomavirus (HPV) vaccination would significantly decrease cervical, vaginal, vulvar, anal, and oral cancers, and reduce racial disparities in these cancers. In this project we will further adapt our Embodied Conversational Agent for HPV system to produce an English and Spanish smartphone ECA-HPV system to provide vaccine recommendations and motivational interviewing to parents/guardians and vaccine-eligible adolescents and facilitate communication with clinic staff. If proven effective, this scalable approach can be broadly implemented and adapted to other childhood, adolescent, maternal, and adult immunizations.

Principle Investigators

• Michael Paasche-Orlow, Tufts Medical Center
• Timothy Bickmore, Northeastern University
• Rebecca B. Perkins, Boston Medical Center  

Funding

• September 2022 – June 2027
• National Cancer Institute

About

Center investigators have received over 60 million dollars in research and training grants from AHRQ, HRSA, NIC, NCI, NHLBI, NHGRI, NIA, NIDCR, NIMHD, NINR, NLM and NSF. 

About

We collaborate with affiliates to share the latest news and events in health literacy research and practices. Contact us to learn how to become an affiliate of the Tufts Medicine Center for Health Literacy Research + Practice.

About

The Tufts Medicine Center for Health Literacy Research + Practice focuses on reducing health literacy challenges for patients and their families, clinicians and clinics, as well as healthcare and public health organizations and systems.

Ultimately our goals are patient empowerment, professional proficiency and transformation of the institutional and societal practices that disadvantage those with limited health literacy and perpetuate health inequities.