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Patient + Family Advisory Council

The Patient Family Advisory Council (PFAC) are dedicated community members who support and advise on initiatives to improve the patient and family experience and help strengthen relationships between Lowell General Hospital and the community.

A Patient Family Advisory Council is composed of volunteer patients, community members, clinicians and administrators. Its purpose is to strengthen collaboration between patients and family members and the healthcare team and enhance our ability to deliver the highest standard of safe, comprehensive and compassionate healthcare.

Lowell General Hospital’s Patient Family Advisory Council (PFAC) is looking for new members to join this vital group. Email us for more information on how you too can become a member. 


Current PFAC members

Out PFAC is currently comprised of 7 community members and 3 members of hospital administration.

  • Cecelia Lynch    
    DNP, RN, NEA-BC, FACHE    
    Vice President of Patient Care Services and Chief Nurse Executive, Lowell General Hospital, PFAC Co-Chair
  • Christine Wagner    
    Executive Assistant, PFAC Assistant
  • Diane M. Regan    
    MSN, RN, NEA-BC, CEN    
    Associate Chief Nursing Officer for Inpatient Services
  • Stacey Coravos
  • Ann Marie Crafts
  • Ina Francis
  • Alan Marsh
  • April McCarthy
  • Paul Murray, Sr.
  • Bob Richards

Why some of our community members decided to join PFAC

Bob R. from Pelham, NH

Bob is 74 years old from Pelham, NH. He is a retired high school math teacher.

Bob joined the PFAC because he felt the “cardiac group” needed representation. This is the initiative he is most passionate about. He said he has learned that there is a serious attempt to solve all problems encountered by patients. Bob is looking to help improve medical services for the people in his community.

Bob stays busy with several groups involved with collecting and repairing watches.

April M. from Chelmsford

April is 29 years old from Chelmsford, MA. She is a community-based clinician. She joined PFAC after a positive experience with Lowell General Hospital and is committed and invested in our community.

As a PFAC member, April would like to improve patient experiences, and help Lowell General be more in tune with patient needs. One initiative that she is most passionate about is the collaboration between hospitals and provider offices. April has learned that systematic change takes patience and time and that there is great passion in the community.

Paul M. from Westford

Paul is 80 years old from Westford, MA. He is retired and volunteers at Lowell General Hospital.

Paul joined the PFAC to contribute to the work of Lowell General from a patient and caregiver experience here. He would like to develop ideas to better serve patients, employees, and the overall community that Lowell General serves.

Paul is on the Town of Westford Cemetery Commission Green Burial sub-council and an Election Officer.

We invite you to consider becoming a member of the Lowell General Hospital Patient Family Advisory Council. Email us to learn more.

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