Katelyn was selected among a group of 12 employees who most strongly exhibit the company’s cornerstones for achieving excellence in the areas of people, quality, service, growth and fiscal responsibility.
“I was caught off guard because there were so many other candidates that were incredibly deserving of the honor,” Katelyn said of the moment her name was announced.
In her role as senior clinical analyst in the Information Services Department, Katelyn works closely with clinical teams to customize the software program providers use for medical documentation. She supports quality initiatives and recreates real-time workflows in the software so that providers can easily see relevant data and consider the best course of action for patient care.
“Katelyn has such an impact on patient care every day. Her expertise and quick but thorough work allows us to spend less time with documentation and more time with our patients,” said Jessica Cheung, PT, DPT, supervisor of Rehabilitation Services.
“That’s what I’m most proud of,” Katelyn said. “I can contribute to quality patient care and patient safety even though I’m not caring for patients directly.”
This impact on patient care is especially important to her because Katelyn and members of her family are also patients at MelroseWakefield Healthcare, including when Katelyn’s son was born at MelroseWakefield Hospital.
“It’s personal for me to make sure that information is accurate and complete for providers. I truly see the importance,” she said.
Katelyn’s Employee of the Year award includes a cash gift and additional paid time off. Katelyn is looking forward to the opportunity to spend more long weekends on Cape Cod this summer with extended family, who are delighted by her achievement. Her parents are honored by the recognition Katelyn received from the executive team, and her six-year-old son knows his mom did a good job at work because they gave her a lot of balloons.
At the end of the day, Katelyn is proud to be a part of the IS team and shares the award with them.
“There are so many people in IS who are behind the scenes and help me do what I do on a daily basis to be successful. This award is kudos to the entire IS Department,” she said.
