Resources for Employees

Call 888-235-1253 open Monday – Friday from 8a-8p where a representative can help answer your general benefits questions such as how much do I pay for my medical insurance, what is my copay for a contact lens exam or they can refer you to right vendor for more specific coverage questions. 

You can also login to mywellbenefits.bswift.com to view your current benefit selections at any time.  You can also access benefits summaries (ID is first letter of your first name, whole last name and the last 4 digits of your SSN; Password is the last four digits of your SSN).

Call 800-821-1878 if you have specific coverage questions such as what should I expect to pay out of pocket for my upcoming surgery or what is my ID card number.

Call 800-386-9404 if you have specific pharmacy questions such as how much is the copay going to be for my brand name prescription at Lowell General Pharmacy under the new Tufts Medicine Plan.

Note, Tufts Medicine employees are able to use the Lowell General Pharmacy.  Co-pays will vary as you are enrolled in the new Tufts Medicine Pharmacy Plan.

Contact Fidelity at 800-343-0860 or login www.netbenefits.com/atwork to enroll at any time to ask a question about your Tufts Medicine Retirement Plan or get information about your investment options.

Contact a Fidelity Retirement Planner to help you review your personal retirement goals and assist in choosing investments and savings rate, www.Fidelity.com/schedule  or 800-642-7131.